I build AI agents that do the work, not just talk about it.
Custom AI agents, automated workflows, email marketing that reaches the inbox, and the WordPress websites around them. Built by an engineer with a decade of experience running tech teams, support desks and marketing platforms.
Brands I have built websites, stores and funnels for
AI that plugs into how your business already runs.
From a single automation to a team of agents, built on your tools with guardrails and a human in the loop where it matters.
Custom AI Agents
Agents that reason, use your tools and finish tasks end to end, from support triage and lead qualification to research and reporting.
AI Workflow Automation
Multi-step automations in n8n, Make or Zapier, with AI steps wired into your CRM, inbox, forms and spreadsheets.
Knowledge Assistants (RAG)
Chat assistants trained on your docs, SOPs and help center that answer with sources your team can check.
AI Customer Support
Built on years of leading support teams: agents that answer, route and escalate tickets, with humans kept in the loop.
Email Marketing & Automation
Campaigns, newsletters and automated sequences with segmentation, lead scoring and AI-personalised content that converts.
Deliverability & Domain Reputation
SPF, DKIM, DMARC and BIMI setup, warm-up plans and reputation monitoring, so your emails reach the inbox instead of spam.
WordPress Development
Custom WordPress sites built with Elementor and Gutenberg. Fast, secure, SEO-ready and easy for your team to edit.
E-commerce & Landing Pages
WooCommerce and Shopify stores, plus landing pages and funnels built to convert, from UI/UX to launch.
Hosting, Domains & Care
Domain and DNS setup, hosting, SSL, migrations, backups, speed and security, kept healthy long after launch.
A lead comes in. The workflow handles the rest.
An example of the pipelines I design: every step is visible, logged and reversible. The AI does the reading and deciding; your team keeps the final say.
Triggers everywhere
Forms, emails, tickets, payments, webhooks and schedules. Anything that happens in your stack can start a flow.
AI steps with guardrails
Structured outputs, validation and fallbacks, so the AI step behaves like reliable software, not a guess.
Tested like a system
Years as a system tester and validator mean edge cases, error handling and monitoring are part of the build.
From one helpful agent to a coordinated team.
Complex jobs get split between specialised agents: one researches, one drafts and one reviews. An orchestrator coordinates them, and they all share the same tools and knowledge.
- Tool use and function calling against your real APIs
- Memory and retrieval over your own documents
- Human approval checkpoints for anything sensitive
- Deployed where your team works: website chat, Slack, WhatsApp, email
Email that lands in the inbox, not in spam.
Campaigns and automated sequences only work if they get delivered. I set up your domain authentication, protect your sender reputation and build the flows, then use AI to personalise them.
- SPF, DKIM, DMARC and BIMI set up and verified
- Domain and IP warm-up plans for new senders
- Blacklist and sender-reputation monitoring
- List hygiene, segmentation and engagement-based sending
- Welcome, nurture, re-engagement and cart-recovery sequences
Four steps from idea to running system.
Map
Walk through your processes and find the repetitive work that costs your team the most time.
Design
Spec the agent or workflow: tools, data, guardrails, approval points and how success is measured.
Build
Ship a working pilot on real data, test it against edge cases, then refine it with your team.
Run & train
Launch, monitor and improve, plus onboarding and training so your team owns it with confidence.
The full stack, AI to hosting.
Eng. Ahmed Fawaz is a CTO, web developer and marketing automation specialist, now building AI agents and workflows for businesses.
AI & LLMs
Agent frameworks
Automation
WordPress
Web & commerce
Email marketing
Deliverability
Operations
Leading tech teams in the US market.
California, USA
New York, USAWebsites, stores and funnels I have built.
Brands across coaching, fashion, film production, design and wellness.
What founders and teammates say.
Since Ahmad joined the VBOUT technical support team, he has shown superior skills in management, attention to details and ability to learn new systems quickly and efficiently.
He is also a great planner and a process builder guiding his team to maximum performance and proper tech support protocols.
He works closely with clients during their onboarding and migration process and has great communication skills internally at the team level as well as externally at the client level.
I highly value Ahmed's skills as he becomes a better team leader every day. Thanks Moe!
“Ahmad is an asset for us at Classipie. His hard work, dedication, and professionalism moved our technical department to the next level. I entirely rely on him when it comes to managing the team and assigning tasks. I highly recommend him for his work ethic and intelligence.”
Ahmad is a person who literally knows everything in the tech world, ask him anything and he'll answer you back with research and a brief.
He masters his field in a professional way with his full skill set and knowledge; the way he simplifies things when explaining something to you is just unmatching.
Not to mention that as his co-worker, I would say that Ahmad is one of the kindest people I know. When in trouble, just call Ahmad and save your sweat!
Ahmad is one of the best CTOs I’ve worked with. We’ve worked on large and small scale projects and he’s been nothing but professional and super helpful even when the projects are stressful. He’s a wonderful human and coworker and would be a tremendous asset to any company.
Ahmad is an excellent team leader with well established leadership capabilities. He is an inspiring leader who encourages and seeks excellence in himself and his team. He would be an asset to any team.
Not only is he the true leader of the team, but he also gave us so many good advices and they are still very useful down the road. Shortly, he has won the loyalty and enthusiasm of his team.
Ahmad has been a joy to work with. His attention to detail to get things done in an efficient and timely manner has been a huge asset for us. He has my full recommendation!
Ahmad is a really hard worker and problem solver. As a support manager, he always assists the clients, making sure all their requests are being taken care of.
What should your business stop doing by hand?
Tell me about the process and I'll reply with where an agent or workflow fits, and where it doesn't.
eng.moe.fawaz@gmail.com